FREQUENTLY ASKED QUESTIONS
HAVE A QUESTION? OUR FAQ WILL HELP.
CAN I WORK AT THE RECORD ARCHIVE?
DO YOU HAVE A PASSION FOR MUSIC? WORK FOR US! YOU ARE WELCOME TO DOWNLOAD AN APPLICATION, FILL IT OUT, AND BRING IT INTO THE STORE. IF YOU HAVE ANY FURTHER QUESTIONS, FEEL FREE TO CONTACT US
HAVE STUFF TO SELL?
“I WANT TO SELL MY VINYL RECORDS. WHAT IS THE PROCEDURE?”
First, we recommend calling the store first as we are quite selective about what we buy. Our vinyl buyers are available Mon-Sat: 11 AM–5PM & Sun: Noon–4 PM. Call 585-244-1210.
“I HAVE A LARGE COLLECTION OF VINYL RECORDS. WILL YOU COME TO MY HOUSE TO LOOK AT THEM?”
PLEASE CALL THE STORE AT 585-244-1210 AND ASK TO SPEAK WITH THE VINYL DEPARTMENT.
“I WANT TO SELL MY USED CDS, DVDS OR BLU-RAYS. WHAT IS THE PROCEDURE?”
We accept CDs or DVDs for evaluation from Monday to Saturday between 11 AM and 5 PM, and on Sundays from noon to 4 PM. The final price we offer depends on the artist, title, condition, and stock. Additionally, we only purchase items with their original artwork and case. Unfortunately, we cannot provide price quotes over the phone. Additionally, we require a valid New York State license or I.D. to buy your items.
“I WANT TO SELL MY VHS OR CASSETTE TAPES. WHAT IS THE PROCEDURE?”
Feel free to bring the items in for us to take a look. Another thing, please keep in mind that these items are sold in the store for $3, so they are not going to bring you a lot of money.
“I WANT TO SELL MY STEREO EQUIPMENT. WHAT IS THE PROCEDURE?”
Do you have any stereo components that you no longer use? We purchase used turntables, receivers, CD players, and more. We buy, sell, and repair all types of audio equipment. Feel free to bring in your audio gear anytime the store is open. Additionally, if you have something heavy, like a console or large speakers, amps, etc., it’s best to call us in advance at 585-244-1210 to speak with an audio specialist.
WHAT ABOUT NON-MUSIC ITEMS?
“DO YOU BUY VINTAGE CLOTHING?”
Sorry, but we do not buy vintage clothing. At this time, our store is a privately curated collection.
“DO YOU BUY / SELL MUSIC MEMORABILIA?”
Record Archive is the best store in town to sell your music memorabilia, from vintage concert t-shirts and posters to collectible toys and ephemera. Indeed, It’s the place to go!
“DO YOU BUY VINTAGE FURNITURE?”
Certainly, we want your furniture! Firstly, please send pictures of your items to MA**@***********VE.COM. We will get back to you if we are interested.
CAN MY BAND PLAY AT THE RECORD ARCHIVE?
CLICK HERE TO FILL OUT A REQUEST FORM.
YOU’VE GOT A QUESTION? WE HAVE AN ANSWER
“HOW MUCH DO YOU SELL USED CDS AND MOVIES FOR?”
Most of our used CDs, DVDs, and Blu-rays are sold for $5 per disc every day! Box sets are priced as marked. First, call the store to check if we have a particular movie or CD in stock. If not, we are happy to special order it for you if we can.
“DO YOU SELL GIFT CERTIFICATES?”
We offer two types of gift cards: physical and digital.
Physical gift certificates can be purchased at the store and can only be redeemed in the store, not on our online store. If you can’t visit the store, call us at 585-244-1210 to place your order, and we will mail it to you.
Digital gift cards are available in any amount, and can be redeemed at our online and physical stores. Click here to order one!
“IF I CAN’T FIND A MUSIC OR MOVIE TITLE IN YOUR STORE CAN YOU SPECIAL ORDER IT FOR ME?”
Yep, we can special order those hard-to-find titles or pre-order upcoming new releases at no extra charge.
“MY BAND HAS A NEW ALBUM RELEASE AND I WOULD LIKE TO SELL IT AT THE RECORD ARCHIVE. WHAT IS THE PROCEDURE?”
For local, regional, or national sales, we will purchase 3–5 copies of your music at your best wholesale price.
RECORD ARCHIVE RETURN POLICY
Please take note of the following return and exchange policies:
– All returns and exchanges must be made within 10 days of purchase.
– All returns must be accompanied by the original sales receipt.
– Defective items can only be exchanged for the same item.
– All returns on new merchandise must be unopened with the receipt for store credit; no cash or credit refunds.
– Gift certificates cannot be returned.
– Holiday and seasonal merchandise on clearance at the time of return will be refunded at the clearance price.
– All sales are final on $1, $3, and $5 vinyl records, mystery bags, and vintage clothes.
