FAQs

You’ve Got A Question, We Have an Answer

We love our customers, which means always staying one step ahead of their needs. Below you’ll find the answers to questions you may have about Record Archive, our policies and more.

Record Archive Return Policy

We love the items we sell, but we know they’re not for everyone.

  • All returns & exchanges must be made within 10 days of purchase.
  • All returns must be accompanied by the original sales receipt.
  • Defective items can only be exchanged for the same item.
  • All returns on new merchandise must be unopened with the receipt for store credit, no cash refunds
    – Gift certificates cannot be returned
    – Holiday and seasonal merchandise on clearance at the time of return will be refunded at the clearance price
    – All sales final on $3 and $5 vinyl records

HAVE STUFF TO SELL?

“I WANT TO SELL MY USED CDs, DVDs or BLU-RAYS. WHAT IS THE PROCEDURE?”

We can take a look at your CDs or DVDs Mon-Sat 10am – 8pm & Sunday 11am – 5pm. The final price we offer is based on artist, title, condition, and our stock. We don’t purchase items without their original artwork and case. We don’t buy bootlegs. Sorry, we do not quote prices over the phone. Oh, and we need a valid New York State license or I.D. from you when you sell us stuff. We’re done now.

“I WANT TO SELL MY VINYL RECORDS. WHAT IS THE PROCEDURE?”

We recommend calling the store first as we are quite selective about what we buy. Our vinyl buyers are available Mon-Sat 10am – 8pm & Sunday 11am – 5pm. Call 585-244-1210 .

“I HAVE A LARGE COLLECTION OF VINYL RECORDS. WILL YOU COME TO MY HOUSE TO LOOK AT THEM?”

Please call the store at 585-244-1210 and ask to speak with the vinyl department.

“I WANT TO SELL MY VHS OR CASSETTE TAPES. WHAT IS THE PROCEDURE?”

Feel free to bring them in for us to take a look. Please keep in mind that these items are sold in the store for between $1 and $2 so they are not going to bring you the big bucks you might be looking for.

“I WANT TO SELL MY STEREO EQUIPMENT. WHAT IS THE PROCEDURE?”

Have some stereo components you don’t use anymore? We buy used turntables, receivers, cd players, etc…
We buy, sell and repair all sorts of
audio equipment. You are welcome to bring in your audio gear at any time the store is open. If it is something heavy like a console of large speakers, amps, etc., it is best to call us in advance at 585-244-1210 to speak with an audio specialist.

“DO YOU BUY VINTAGE CLOTHES?”

No, sorry we don’t. Our MCMF store is a privately curated collection.

“DO YOU BUY / SELL MUSIC MEMORABILIA?”

Record Archive is the greatest store in town to sell your music memorabilia. From vintage concert t-shirts and posters to collectible toys and ephemera. Record Archive is the place to go!

“DO YOU BUY VINTAGE FURNITURE?”

Yes, we do! Send pictures of your items to mark@recordarchive.com and we will get back to you if we are interested.

“HOW MUCH DO YOU SELL USED CD’S AND MOVIES FOR?”

Most of our used CDs, DVDs and Blu-Rays are sold for $5 per disc every day! Box sets are priced as marked. Feel free to call the store to check if we have a particular movie or CD in stock. If not, we are happy to special order it for you if we can.

“I CAN’T FIND A MUSIC OR MOVIE TITLE IN YOUR STORE. CAN YOU SPECIAL ORDER IT FOR ME?”

Yep! We special order those hard-to-find titles or pre-orders for upcoming new releases for no extra charge. We also provide worldwide shipping to our valued customers.

“DO YOU SELL CONCERT TICKETS?”

Yes, we do. Check here for a listing of current shows and prices. We are happy to sell you tickets over the phone too!

“DO YOU HAVE GIFT CERTIFICATES?”

Yes, we do! Any amount and they’re good for anything we sell except concert tickets. They also never expire. Can’t make it into the store to pick one up? Call us at 585-244-1210 to place your order and we will mail it right out to you.

“MY BAND HAS A NEW ALBUM RELEASE AND I WOULD LIKE TO SELL IT AT RECORD ARCHIVE. WHAT IS THE PROCEDURE?”

For new bands with no sales history, we will consign for 90 days, 3 – 5 copies of your music at your best possible wholesale price. It is your responsibility to check back with us periodically to re-stock and be paid out. For local, regional or national sales proven bands we will purchase outright 3 – 5 copies of your music at your best wholesale price.

“DO YOU HAVE HI-RES IMAGES OF YOUR LOGO”

Yes we do, below are links to vector pdfs of stacked and side by side logos.

Record Archive Stacked Red Logo w/ Black Drop Shadow

Record Archive Side by Side Red Logo w/ Black Drop Shadow

Record Archive Stacked Red Logo w/ White Drop Shadow

Record Archive Side by Side Red Logo w/ White Drop Shadow

Record Archive Black Stacked Logo w/ No Drop

Record Archive Black Side by Side w/ No Drop

 

 

CAN I WORK AT RECORD ARCHIVE?

Got a passion for music? Then come work for us. You are welcome to download an application, fill it out and bring it into the store. We will review it and let you know if we have any openings.

download our app

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